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Digital Personal Data Protection Act (DPDP Act, 2023) Compliant

Privacy Policy

Effective Date: October 28, 2026 • Last Updated: October 2026 • forstop.com

1. Introduction & Overview

Welcome to Forstop ("Forstop", "we", "us", or "our"), operated by Forstop Technologies Private Limited, India. We respect your privacy and are committed to protecting the personal data of drivers, space hosts, property owners, and visitors using our website (forstop.com), mobile applications, and automated parking barrier hardware.

This Privacy Policy explains how we collect, process, store, and safeguard your information in strict adherence to the Indian Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect

A. Driver Account & Vehicle Data:

Mobile number for OTP verification, driver name, vehicle registration number (license plate), vehicle make and model, and EV connector type if applicable.

B. Location & Sensor Telemetry:

Precise GPS coordinates when using turn-by-turn bay navigation in the app, timestamp of barrier entry/exit, and Bluetooth signal verification tokens.

C. Payment Information:

All transactions in Indian Rupees (₹) are processed via RBI-authorized payment aggregators (e.g., Razorpay / Cashfree). Forstop does not store raw credit card numbers or banking passwords on its servers.

D. Space Host Information:

Property address, photos of driveway or parking bay, property ownership/lease proof, bank account / UPI ID details for receiving automated weekly payouts.

3. Automatic Number Plate Recognition (ANPR) & CCTV

Forstop optical barriers and barrier cameras capture license plate digits strictly to automate gate barrier arm lifting and reconcile billing duration.

We do not employ facial recognition, biometric identity scanning, or commercial surveillance software. ANPR snapshots are stored ephemerally and purged following verified booking completion.

4. How We Use & Share Your Data

  • To confirm your parking reservation and unlock the designated bay.
  • To provide customer support and dispatch road assistance if bay obstruction occurs.
  • To process host weekly revenue payouts in Indian Rupees (₹).
  • To process damage claims under the ₹50 Lakh host protection policy.

Host Privacy Safeguard: Hosts are only provided with the vehicle license plate number and arrival time. Drivers' personal phone numbers and private contact channels are never exposed to property hosts.

5. Data Security & Storage in India

All personal data and transaction telemetry are hosted on secure, SOC-2 compliant cloud infrastructure located within the geographical borders of India. Data is encrypted using AES-256 at rest and TLS 1.3 in transit.

6. Grievance Redressal Officer

In accordance with the Information Technology Act 2000 and the DPDP Act 2023, the designated Grievance Officer for Forstop is:

Officer Name: Vikramaditya Sharma
Designation: Data Protection & Grievance Officer
Email: grievance@forstop.com / privacy@forstop.com
Address: Forstop Technologies Pvt. Ltd., 4th Floor, Salarpuria Towers, Indiranagar, Bengaluru, KA 560038